Frequently Asked Questions


 

WHERE ARE YOU LOCATED?
12 Wyndham Street North, 2nd Floor, Guelph, Ontario, N1H 4E5

WHAT TYPES OF MUSIC DO YOU FEATURE?
Onyx features a variety of music on different nights! Check our upcoming events for the latest event listings.

IS BOTTLE SERVICE  AND/ OR BOOTHS AVAILABLE?
Yes, check our bottle service page for requests!

I ACCIDENTALLY HIT PURCHASE TICKETS TWICE. WHAT NOW?
Send us an email at onyxnightclubguelph@gmail.com and our webmaster will assure you get a refund!

I'M A DJ AND WOULD LIKE TO PERFORM. WHERE DO I GET IN TOUCH?
Please contact us at onyxnightclubguelph@gmail.com

WHO DOES YOUR PHOTOGRAPHY AND DESIGN?
Onyx works with a vast network of talented photographers, videographers, promoters and performers.
To work with us contact onyxnightclubguelph@gmail.com

COVID-19 HAS BEEN A HUGE CHALLENGE AND WHILE WE ARE PERMITTED TO RE-OPEN, NOW THAT ONTARIO IS IN PHASE 3, WE ARE TAKING SAFETY AND PRECAUTIONS VERY SERIOUSLY.

MANY OF OUR REGULARS WILL NOTICE THAT THINGS ARE DIFFERENT:
• ONLY 50 SPECIAL GUESTS CAN BE IN OUR HUGE VENUE, MAKING FOR A VERY EXCLUSIVE, PRIVATE EXPERIENCE
• ALL GUESTS WILL HAVE THEIR TEMPERATURE SCREENED AND WILL USE HAND SANITIZER UPON ENTRY AND RE-ENTRY
• BARTENDERS AND SERVERS WILL SERVE YOU AT YOUR BOOTH OR TABLE, PATRONS CANNOT ORDER DIRECTLY FROM THE BAR AT THIS TIME
• WE HAVE LOTS OF GREAT FOOD AND SNACKS ON OUR BRAND NEW MENU FOR YOU AND YOUR GROUP TO ENJOY
• GUESTS WILL BE REQUIRED TO WEAR A MASK AND MAINTAIN SIX FEET PHYSICAL DISTANCE WHEN NOT SEATED AT THEIR BOOTH OR TABLE

Do you have a question we haven't answered here? Shoot us an email and we'll do our best to give you all the information you need.